Service and maintanance

Zlatoust mechanical timepieces are crafted to the highest quality standards, engineered to serve you for decades. However, like any precision instrument, they consist of numerous moving parts that rely on lubricants and gaskets. These components require periodic maintenance to ensure flawless, long-term performance.

To maintain the precision and integrity of your timepiece, we recommend a comprehensive service at the Zlatoust Watch Factory every two years. Our master watchmakers perform a meticulous inspection of every component, verifying movement accuracy and testing all operational functions. Based on your watch's condition, we will provide a detailed estimate for the restorative work required to return your timepiece to its original factory specifications.

Service Overview
  • Diagnostics: Comprehensive technical evaluation.
  • Overhaul (Repassage): Complete movement service and calibration.
  • Case Restoration: Structural repairs to the watch exterior.
  • Refinishing & Polishing: Restoring the original luster and finish.

The Service Process
  • Disassembly and Inspection: The timepiece is carefully dismantled. Each component and the movement are examined under a microscope to assess their condition.
  • Diagnostics: Issues are identified and a bespoke repair plan is created. Any compromised parts are flagged for replacement.
  • Repair & Calibration: Procedures include high-precision accuracy adjustment and re-sealing to ensure original water resistance.
  • Testing and Reassembly: Following repairs, the watch undergoes rigorous functional and precision testing before final reassembly.

What is an Overhaul?
In high-end watchmaking, an overhaul (or repassage) is the process of disassembling, cleaning, and recalibrating the movement. We adjust the balance wheel, mainspring, and other critical components to achieve the highest possible accuracy.

Personalization & Restyling
Beyond maintenance, we offer exclusive customization to evolve the appearance of your timepiece. Options include custom engravings on the dial or case, or replacing your current dial with a unique face crafted from Damascus steel, mokume-gane, or authentic meteorite. Our craftsmen are dedicated to fulfilling your vision through a professional restyling of any ZWF timepiece.

Service center of the Zlatoust Watch Factory:
Russia, Zlatoust
Lenina Street 2, office 11
t.me/agatwatch
zhz.otk@gmail.com